42991 updates completed on 09/03/2010
HELP AND FAQ
QUELLE EST LA SOURCE DES INFORMATIONS DISPONIBLES SUR LE SITE INFOGREFFE ?

Les informations concernant les entreprises immatriculées au Registre du Commerce et des Société auprès des Greffes des Tribunaux de Commerce sont issues des registres publics de ces Greffes. Liste des documents disponibles sur le site Infogreffe.
Les informations concernant les entreprises immatriculées au Registre du Commerce et des Sociétés auprès d'autres juridictions (Tribunal d'Instance à compétence commerciale, Tribunaux Mixtes de Commerce des DOM-TOM) sont fournies par l'Institut National de la Propriété Industrielle (INPI).
Les informations concernant les entreprises qui ne sont pas immatriculées au Registre du Commerce et des Sociétés sont issues des données du répertoire SIRENE tenu par l'INSEE.

WHAT DOCUMENTS ARE AVAILABLE ON THE INFOGREFFE WEBSITE ?

Free information

  • Company search and summary card
  • Company's key figures
  • Set up an alert (free alert, paid inquiry)
  • List of available Memoranda of association and company certificates
  • Procedures for registering with the RCS with online help

Paid information

View, download, order

TRADE AND COMPANIES REGISTRY :
View or order KBIS certificates : the RCS certificate is the company's identity card.

RECORDINGS OF PREFERENTIAL RIGHTS AND PLEDGES :
Essential for knowing your customers' or suppliers' debts and financial soundness.

DETAILED ANNUAL FINANCIAL STATEMENTS :
Get the real figures of companies in which you are interested: view, order or download balance sheets, income statements and statements of claims and debts. Free alert to receive notice as soon as the annual financial statements are available.

MEMORANDA OF ASSOCIATION AND COMPANY CERTIFICATES

HISTORY OF SIGNIFICANT EVENTS :
View all significant events occurring in the life of a company in chronological order. These can include an RCS event, the filing of a company certificate, a "collective action" event and so on.

SET UP FREE ALERTS :
Allows you to be notified by email and/or SMS of any change in the company's legal or financial situation concerning :

  • Annual financial statements (balance sheets)
  • Collective actions, court-supervised recoveries and liquidations by order of Court
  • Preferential rights and pledges
  • The Trade and Companies Registry

You may choose your alert area and pay only for alerts that you ask to view.

CONTINGENCY, COURT-SUPERVISED RECOVERY AND LIQUIDATION BY ORDER OF COURT PROCEEDINGS :
Stay up to the minute on changes in a proceeding in order to assert your rights :

  • Bodies involved in the proceeding
  • Timeframes of the proceeding, dates of publication in the BODACC (Official Bulletin of Civil and Commercial Announcements)
  • Judgments and court orders, with the option of ordering them
  • Assets for sale
  • List of filings and reports filed with the Registry if digitized by the Registry
  • An alert to receive notice of the initiation of a proceeding (by email or SMS)
  • Follow-up to receive notice of new developments in the proceeding

COMPLETE FILE :
To set up a file in the least amount of time.
Contains an RCS certificate (Kbis), history of amending entries in the RCS, latest up-to-date Memoranda of association, search result for contingency, court-supervised recovery or liquidation by order of Court proceedings, full debt report and latest annual financial statement filed within the last two fiscal years.
This is the default product displayed and sent by mail.
This product may be customized : the list of documents contained in this file is based on the documents available for the company during an inquiry.
The price is equal to the sum of all the documents offered.

WHAT ARE THE TERMS AND CONDITIONS FOR BECOMING AN INFOGREFFE SUBSCRIBER ?

A flat subscription price of 90€/year including tax, all media (excluding inquiries), allows you to:

  • Have your contact information pre-filled for each new order. You simply need to enter your confidential subscriber code.
  • Avoid having to use a bank card or add funds in advance.
  • Receive a monthly bill containing a detailed usage statement.

View subscription agreement

I CANNOT FIND A COMPANY LOCATED IN MONACO

The principality of Monaco does not have a Commercial Court. However, it does have :

  • the trade and industry directory (tel : 00 377 93 15 88 90).
  • the trade and companies section (tel : 00 377 93 15 88 72).
CAN I USE A PAYMENT METHOD OTHER THAN A BANK CARD ?

There are 6 payment facilities available for non-subscribers :

Bank card

Electronic wallet

This is reserved for members. At the time of their first purchase, Infogreffe keeps members' bank details, which allows them to make future purchases without needing to provide this information.

See Become a member

These two payment methods make use of the PAYLINE payment solution, which is used by many e-commerce sites.

Proprietary card

This is a pre-paid card which you can purchase at the Commercial Court Registries and at Infogreffe's head office :Immeuble Le Parisien, 5-7 avenue de Paris 94300 VINCENNES. The price is 15€, 30€ or 50€. This card can be used to pay for purchases at Infogreffe or to add funds to your Infogreffe account.

See how to use your pre-paid card

Open an account at Infogreffe

You can add funds to your account according to your needs: by bank card, by mailing a check or by automatic debit. See funded account.

Payment on your France Telecom bill

You can choose to pay for your Infogreffe purchases on your next France Telecom phone bill up to a limit of 15€ per purchase. You will simply need to enter the code and password assigned to you by France Telecom. If you do not know this code, you can obtain it online using the information shown on your last bill. The total amount of your monthly purchases on your France Telecom bill is limited to 50€. You can also ask France Telecom to waive this limit.

Payment on your Internet service provider's bill

If you are a subscriber of one of the five service providers i.e. Wanadoo, Alice, Club-Internet, AOL or Cegetel, you can choose to pay for your Infogreffe purchases (up to 15€ per purchase) on your next Internet bill. If you are not automatically recognized by your connection, you will simply need to enter the code and password assigned by your service provider at the time of you subscription. The total amount of your monthly purchases on your provider's bill is limited to 60 €. You can also ask France Telecom to waive this limit.

Payment by calling a telephone number (Allopass service)

Up to a limit of 5,5 € per purchase, you can call the telephone no. displayed on the screen to obtain (via a voice server) an Allopass code. Once you have obtained the code, you can hang up (the call will need to be replaced for each code entered on the Infogreffe site. The number of codes entered will depend on the amount of your purchases). Then enter the codes you obtained on the input screen to confirm your order. This payment method can be used from France, Belgium, Germany, the United Kingdom, Switzerland, Canada, the Netherlands, Spain, Austria, Luxembourg, Italy, Hong Kong, New Zealand and the USA.

CAN I OBTAIN THE FORMS USED AT THE REGISTRIES FROM YOUR WEBSITE ?

View the forms used at the Registries and which are available to you :
http://www.greffes.com/_infos_generales/formalites.php

HOW DO I SET UP AN ALERT ON A COMPANY ?

Setting up an alert on a company in which you are interested allows you to be notified automatically of any event occurring in the life of this company.
To access this service : Alert set up

HOW CAN I RETURN DIRECTLY TO THE PERSONALIZED HOME PAGE ?

You simply need to click on the Infogreffe logo or the Home link from anywhere on the site.

ONCE I HAVE REGISTERED, HOW DO I ACCESS MY PERSONALIZED SERVICES ?

In the top right corner of the screen, select the type of identification that applies to you. A window opens in which you can enter your logon information based on your type of profile :

  • If you are a member, you must enter your email address and password
  • If you are a subscriber, you must enter your customer code, user number and password

After entering your logon information, click on the "Confirm" button.

HOW CAN I BEST VIEW THE PAGES ON THIS SITE ?

To make the best use of this website, you must set the resolution to a minimum of 800*600. This will also be helpful for browsing other sites.
With regard to browsers : we recommend that you use Internet Explorer (versions 6 or 5.5), Mozilla Firefox (version 1.0.4) or Netscape (version 6 or 7.02) or higher. These browser versions are a good compromise in terms of resources used and display quality.

INFORMATION ABOUT COMPANY ALERTS

How to set up an alert, Time in effect, Price, Management of my portfolio, web and Minitel* alerts, click on the following link : Information about company alerts

* available only in France
INFORMATION ABOUT THE REPORT TO THE REGISTRY

How should I submit a report to the registry? Which registries are concerned? How is it invoiced? Click on the following link: Information about the report to the registry

OTHER QUESTIONS

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